Privacy Policy
At The New Cradle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase on our website.
1. Information We Collect
1.1. Personal Information: When you make a purchase or register on our site, we collect personal information that you voluntarily provide, such as your name, email address, shipping address, phone number, and payment details.
1.2. Automatically Collected Information: We automatically collect certain information about your visit to our website, including your IP address, browser type, operating system, and browsing behavior. This data helps us improve our site and understand user preferences.
1.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, keep track of items in your cart, and analyze site usage. You can manage cookie settings through your browser.
2. How We Use Your Information
2.1. To Process Orders: We use your personal information to process and fulfill your orders, provide customer service, and communicate order updates.
2.2. To Improve Our Services: Analyzing site usage and customer feedback helps us make improvements to our products, website, and overall shopping experience.
2.3. Marketing and Promotions: With your consent, we may use your email to send you promotional content, such as newsletters, special offers, and new product announcements. You can unsubscribe at any time.
2.4. Legal Compliance: We may use your information to comply with legal requirements, such as tax reporting or fraud prevention.
3. Sharing Your Information
3.1. Service Providers: We may share your information with third-party service providers, such as payment processors, shipping companies, and email platforms, solely for business purposes related to fulfilling your order.
3.2. Legal Requirements: We may disclose your information if required by law, such as in response to a court order, or to protect our rights, property, or the safety of our users.
3.3. Business Transfers: If our business is acquired or merged with another company, your information may be transferred as part of the transaction, subject to the same privacy protections.
Data Security
We take reasonable steps to protect your personal information through encryption, secure servers, and regularly updating our security practices. However, no online data transmission is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
5.1. Access and Correction: You may request access to your personal information or ask us to update or correct any inaccuracies.
5.2. Data Deletion: You can request deletion of your personal information by contacting us, though certain data may be retained for legal or business purposes.
5.3. Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
5.4. Cookies: You can manage your cookie preferences in your browser settings. However, disabling cookies may impact your experience on our site.
6. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn we have collected data from a child without parental consent, we will delete it promptly.